Allow "WOs in Process" to be rescheduled

We have a lot of service companies that schedules work and create a WO for technicians to go out to the client. It happens quite often that when they get to site, the client ask them to reschedule the work to another date. At the moment the only way to deal with this problem is to cancel and reschedule the WO. It will be better to be able to reschedule the current WO, and be able to comment on the reason for the reschedule

  • Guest
  • Apr 19 2022
  • Jul 26, 2022

    Admin response

    Hi, thanks for you suggestion! Currently our team are analyzing its viability and will respond in the coming days; During this process we could contact you for more information.

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  • Guest commented
    20 Oct, 2022 06:44am

    When rescheduling an Open WO, please add a audit log (ie number of times rescheduled plus reasons for rescheduling + person rescheduling)