We have a lot of service companies that schedules work and create a WO for technicians to go out to the client. It happens quite often that when they get to site, the client ask them to reschedule the work to another date. At the moment the only way to deal with this problem is to cancel and reschedule the WO. It will be better to be able to reschedule the current WO, and be able to comment on the reason for the reschedule